CHAPTER 8 - PROTOCOL 4

System Integrity

TIME45-60 minutes plus recurring checks
OWNERSystem owner and representative review team
ARTIFACTIntegrity check + recalibration commitment
SUCCESS CRITERIA
  1. The review distinguishes fidelity to purpose from rigid compliance with form.
  2. Evidence shows implementation, experience, impact, and variation.
  3. Drift, productive adaptation, and system weakness are differentiated.
  4. One recalibration protects integrity without suppressing learning.
IMPLEMENTATION STEPS
01

Define integrity

Identify the purpose, essential commitments, safeguards, and elements that may appropriately adapt.

02

Gather integrity evidence

Review artifacts, observations, user feedback, outcomes, exceptions, and variation across settings.

03

Interpret variation

Determine whether differences represent harmful drift, contextual adaptation, unclear design, or missing capacity.

04

Recalibrate and return

Clarify, support, simplify, redesign, or formally adapt one element and set the next check.

WORKING ORGANIZER

Run the protocol.

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REFLECTION PROMPTS
  • Which variation is evidence of learning rather than failure?
  • Where has the system’s form replaced its purpose?
  • Who experiences the drift most sharply?
EQUITY GUARDRAILS
  • Integrity checks must not become surveillance or selective enforcement.
  • Invite contextual evidence before judging deviation.
  • Examine inequitable impact across race, disability, language, role, and other identities.